Expert Microsoft 365 Support & Licensing
From licence management and migrations to ongoing helpdesk support and security hardening — we handle your entire Microsoft 365 environment so your team can work without interruption.
Exchange Online & Email
Professional hosted email with 50 GB mailboxes, spam filtering, and archiving. Zero-downtime migrations from on-premises Exchange or any legacy provider.
Learn MoreMicrosoft Teams
Full Teams deployment, configuration, and ongoing support — voice calling, external federation, meeting rooms, and governance tailored to your business.
Learn MoreSharePoint & OneDrive
Replace shared drives with secure cloud storage. We design your SharePoint intranet, configure permissions, and migrate existing file shares with no disruption.
Learn MoreSecurity & Compliance
MFA, Conditional Access, Microsoft Defender for Business, and GDPR-aligned data policies — configured and monitored around the clock by our security team.
Learn MoreMore than just email — a complete modern workplace
Microsoft 365 (formerly Office 365) is the backbone of the modern UK workplace. Whether your team is in the office, at home, or on the road, M365 gives everyone access to the same tools, files, and communication channels — securely, from any device. But getting the most from your subscription requires more than simply switching it on.
Many businesses pay for M365 licences they do not fully use, leave critical security features disabled, or struggle with an environment that was never properly configured in the first place. Dragonfly IT designs, deploys, and manages your entire M365 environment — from initial setup and migration through to daily helpdesk support and proactive security monitoring.
As a Microsoft Cloud Solution Provider (CSP), we procure your licences at competitive rates with no lengthy contracts, provide a single point of contact for all M365 queries, and ensure your tenant is configured to industry best practice from day one.
Managed M365 Support
Our helpdesk team provides direct, first-line support for all Microsoft 365 issues — from password resets and shared mailbox setup to Teams call quality and OneDrive sync problems. With a one-hour response time on all tickets, your staff spend less time waiting and more time working.
Migration & Onboarding
Moving to Microsoft 365 for the first time, or switching from a previous provider? We manage the entire process end-to-end — domain verification, DNS configuration, mailbox migration, and user onboarding — typically completed outside business hours to ensure zero disruption to your team.
Security Hardening & Compliance
Out-of-the-box, Microsoft 365 is not as secure as it could be. We apply a comprehensive security baseline to every tenant we manage: multi-factor authentication for all users, Conditional Access policies, Defender for Business, advanced audit logging, and GDPR-aligned data retention policies — so your business stays protected and compliant.
The right Microsoft 365 licence for your business
Choosing the correct M365 plan is crucial — under-licencing creates compliance and security gaps, whilst over-licencing wastes budget. We carry out a free licence review to recommend exactly what your business needs, then supply those licences directly through our CSP partnership.
- Exchange Online (50 GB mailbox)
- Microsoft Teams (chat, calls & meetings)
- SharePoint & OneDrive (1 TB per user)
- Web versions of Word, Excel & PowerPoint
- Microsoft Defender (basic)
- Everything in Business Basic
- Full desktop Office apps (Word, Excel, PowerPoint, Outlook)
- Publisher & Access (PC only)
- Teams webinars & booking pages
- MileIQ mileage tracking included
- Everything in Business Standard
- Microsoft Intune device management
- Azure AD Premium P1 (Conditional Access)
- Microsoft Defender for Business (advanced)
- Azure Information Protection & DLP
Everything you need, in one managed service
When you use Dragonfly IT for your Microsoft 365 support and licensing, you get a single monthly fee that covers everything — no surprise bills, no per-incident charges, and no waiting days for a response. We become your dedicated M365 team, proactively managing your environment so that issues are resolved before your users ever notice them.
Licence Procurement & Management
We supply M365 licences directly through our Microsoft CSP agreement, meaning you benefit from competitive pricing, flexible monthly or annual terms, and a single invoice covering all your Microsoft subscriptions. We track licence usage and alert you when you need to add or reduce seats, so you are never paying for more than you use.
Proactive Monitoring & Administration
Our team monitors your M365 tenant 24 hours a day for service degradation, suspicious sign-in activity, failed deliveries, and policy violations. We carry out regular tenant health reviews and apply Microsoft security updates and policy changes on your behalf, keeping your environment current without any action required from you.
User Training & Adoption
Technology is only valuable if your team actually uses it. We provide structured onboarding sessions and bite-sized training guides tailored to your organisation — covering Teams meetings, SharePoint file sharing, OneDrive best practice, and using Outlook effectively. Happier, more confident users means a better return on your M365 investment.
Your Local Microsoft 365 Partner in Milton Keynes & Northampton
At Dragonfly IT, we understand that small and medium-sized businesses need Microsoft 365 to just work — without the complexity, the jargon, or the lengthy waits for support. As a local, UK-based Microsoft CSP partner, we provide the personal service of a local IT company backed by enterprise-grade expertise and direct Microsoft accreditation.
We support businesses across Milton Keynes, Northampton, Towcester, Brackley, Silverstone, and Daventry with fully managed Microsoft 365 services. Whether you are moving to M365 for the first time, looking to get more from your existing subscription, or simply need reliable day-to-day support, our team is ready to help — with a real person answering the phone, every time.
Book Your Free Licence Review
What to Expect
In 30 minutes, we will review your current Microsoft 365 subscriptions, identify any unused licences, flag security gaps, and give you a clear, actionable recommendation — free and with no obligation.
Raise a Support RequestSchedule Your Review
Choose a time that suits you — free, no obligation, 30 minutes.
Book a Free Consultation
No Obligation
Talk to one of our Microsoft 365 specialists about your current setup, your challenges, and what a managed service from Dragonfly IT could look like for your business. No sales pressure — just honest advice.
Pick a Time
30 minutes, video or phone, at a time that suits you.
Exchange Online & Professional Email
Exchange Online gives every member of your team a professional, hosted 50 GB mailbox accessible from any device. Dragonfly IT handles the full setup, DNS configuration, and migration from your existing provider — with zero downtime and no missed emails. We then manage your Exchange environment ongoing so you never have to worry about it.
50 GB Mailboxes
Professional hosted Exchange mailboxes with 50 GB storage per user, accessible on Outlook desktop, web, and mobile.
Zero-Downtime Migration
We migrate from on-premises Exchange, Google Workspace, or any other provider with no disruption — typically completed overnight.
Shared Mailboxes
Team and department mailboxes (e.g. support@, info@) accessible by multiple users at no extra licence cost.
Advanced Spam Filtering
Multi-layer email security with Microsoft Defender and anti-phishing policies to block threats before they reach your inbox.
Email Archiving
Unlimited in-place archive mailboxes for compliance and data retention — ideal for regulated industries and legal requirements.
Mobile & Web Access
Full Outlook experience across desktop, browser and mobile — including iOS and Android, with offline sync support.
Microsoft Teams — Calls, Chat & Collaboration
Microsoft Teams is far more than a video conferencing tool — it is the central hub for everything your team does, from instant messaging and file sharing to phone calls and project collaboration. Dragonfly IT deploys and configures Teams correctly from the start, sets governance policies, and provides ongoing support so your team can collaborate confidently every day.
Full Teams Deployment
Configuration of your Teams tenant from scratch, or cleanup of an existing environment — including naming conventions, guest access, and governance policies.
Teams Phone
Replace your traditional office phone system with Microsoft Teams calling — inbound and outbound PSTN calls through your M365 subscription.
HD Video Meetings
Host meetings with up to 300 participants, screen sharing, recording, live captions and transcript — no separate conferencing licence required.
Teams Rooms Setup
Hardware and software configuration for your meeting rooms so every space is video-ready with one-touch join for Teams calls.
External Federation
Communicate with clients and partners who use Teams at their own organisations — full chat and calling support across tenant boundaries.
Governance & Compliance
Retention policies, data loss prevention, and eDiscovery for Teams messages to keep your organisation compliant with UK regulations.
SharePoint & OneDrive for Business
SharePoint and OneDrive replace the traditional file server with a modern, cloud-based document management platform that works from any device, anywhere. Dragonfly IT designs your SharePoint intranet, migrates your existing file shares, and configures granular permissions — so your team has access to exactly what they need, and nothing they should not.
SharePoint Intranet
Design and build a branded SharePoint intranet — your central hub for company news, documents, policies, and team resources.
File Server Migration
Move your existing shared drives and NAS devices to SharePoint — maintaining folder structures, file history, and permissions throughout.
Granular Permissions
Fine-grained access controls so each team, department, or individual only sees what they need — securely managed and audited.
1 TB OneDrive Storage
Each user gets 1 TB of personal OneDrive storage, synced locally for offline access and accessible from any device.
Real-Time Co-Authoring
Multiple users can edit Word, Excel, and PowerPoint files simultaneously in the browser or desktop app — with live presence indicators.
Version History
Every file change is tracked with full version history — restore any previous version in seconds. No more "overwritten file" disasters.
Security & Compliance
Out-of-the-box, Microsoft 365 is not configured as securely as it could be. Dragonfly IT applies a comprehensive security baseline to every tenant we manage — protecting your people, data, and reputation against modern threats while keeping you compliant with UK regulations including GDPR.
Multi-Factor Authentication
MFA enforced for every user — the single most effective defence against account compromise, phishing, and credential theft.
Conditional Access
Rule-based policies that restrict sign-in based on device health, location, and risk level. Requires Microsoft 365 Business Premium.
Defender for Business
Endpoint detection and response (EDR) protecting Windows, Mac, and mobile devices from malware, ransomware, and zero-day threats.
Data Loss Prevention
DLP policies that automatically detect and block sharing of sensitive data such as bank details, NHS numbers, and personal information.
GDPR Compliance
Microsoft Purview compliance portal for data classification, retention labels, and eDiscovery to support your GDPR obligations.
Secure Score Monitoring
We track and actively improve your Microsoft Secure Score, giving you measurable, ongoing progress on your security posture.
Local IT Excellence & Strategic Infrastructure
In an increasingly digital landscape, businesses across Northamptonshire and Buckinghamshire require a partner that combines technical integrity with local accountability. Our Managed IT services are built on the principles of Cyber Essentials standards, ensuring your infrastructure is not only fast but resilient against modern threats.
From specialized cloud migrations to proactive 24/7 helpdesk support, we optimize your technology stack to serve as a growth engine rather than a cost center. By focusing on high-integrity IT solutions, we help local firms maintain compliance and operational continuity in Milton Keynes, Brackley, and beyond.