One Complete Managed IT Service. No Bronze. No Silver. No Gold.
Every device. Every user. Every layer of protection.
Most IT providers ask you to choose between Bronze, Silver and Gold. We don't. Every client receives the same complete managed service from day one, because protecting your business shouldn't depend on your budget.
Tiers exist to sell you less than you need.
No Upsells
Nobody gets a call three months in asking them to “upgrade” to the tier that actually protects them properly.
No Guesswork
You never have to work out which of three tiers your business actually needs, there's only one, and it's the right one.
No Compromise
We think you deserve the best, so that's what we provide, for every client, from day one.
Traditional MSP vs. Dragonfly Complete
Everything, as standard.
Support
- Unlimited remote support (fair use)
- Onsite support (fair use)
- 24/7 monitoring
- Proactive maintenance
- Patch management
- Device lifecycle management
- Asset inventory
- Vendor management
Microsoft 365
- User administration
- Licensing management
- Exchange administration
- SharePoint administration
- Teams administration
- Security policy management
- User onboarding & offboarding
Cyber Security
Powered by GuardzGuardz becomes your security stack.
- Managed Detection & Response
- Endpoint protection
- Email protection
- Identity protection
- Microsoft 365 security monitoring
- Dark web monitoring
- Security posture management
- Phishing protection
- Security awareness training
- Vulnerability management
- Automated remediation
- Risk reporting
Powered by Atlas, our connected operations platform.
Every Dragonfly Complete customer sits inside Atlas, so we're never starting from scratch when you need help.
Documented
Every device, licence, supplier and credential for your business lives in one place, not someone's inbox or a forgotten spreadsheet.
Monitored
Guardz, Microsoft 365 and your infrastructure feed straight into the same operational picture our engineers work from.
Connected
Support, security and documentation aren't separate systems stitched together. It's one platform, so nothing gets missed between tools.
Support. Security. Documentation. Everything connected.
See what Complete would cost your business.
Simple, per-user pricing. Adjust your team size and add protection below for an instant estimate.
Add Protection
- Core Complete — 10 users × £75£750
Indicative pricing from our published rates. Final quote may vary based on your specific requirements.
These become easy upgrades.
Complete already covers what we believe every business should have. If you have additional requirements, enhanced backup, compliance, networking, or AI automation, we simply add those services. Nothing is stripped out to make room for them.
Acronis Cyber Protect
OptionalIdeal for customers who need more than Microsoft 365 retention.
- Microsoft 365 Backup
- OneDrive Backup
- SharePoint Backup
- Exchange Backup
- Teams Backup
- Bare Metal Recovery
- Server Backup
- Workstation Backup
- Image-based backup
- Disaster Recovery
- Immutable backup options
- Cloud storage
Perfect when Microsoft retention isn't sufficient for compliance, accidental deletion, ransomware recovery, or long-term restore requirements.
Network Security
- Managed Firewall
- Secure Wi-Fi
- VPN
- Zero Trust Access
- DNS Filtering
Cloud
- Azure Management
- Azure Virtual Desktop
- Azure Backup
- Azure Site Recovery
- Azure Cost Optimisation
Compliance
- Cyber Essentials
- Cyber Essentials Plus
- ISO 27001 Assistance
- GDPR Reviews
- Risk Assessments
Communication
- VoIP
- Teams Calling
- Business Mobile
- Internet Connectivity
No stripped-down tiers to compare on price.
Instead of asking customers to choose between “Bronze”, “Silver” and “Gold”, the conversation becomes much simpler.
“Our managed service includes everything we believe every business should have. If you have additional requirements, such as enhanced backup, compliance, networking, or AI automation, we simply add those services.”
It's easier to sell, easier to support, and avoids customers comparing stripped-down tiers based only on price.
Get your Complete plan quote
Tell us a little about your business and we'll be in touch.
Simple, per-user pricing, no hidden tiers, no surprise upgrades.
Prefer to talk now? Call 01604 969 573