Dragonfly IT
IT Support For · Manufacturers

IT Support That Doesn't Stop Your Production Line

An IT provider who's never set foot on a shop floor will treat your ERP server the same as a receptionist's laptop. We support manufacturers where downtime stops production, not just email.

<15minAvg. response
24/7Monitoring
98.7%Uptime SLA

We Know What Keeps Manufacturers Up at Night

Production Line Downtime

When ERP, MES or shop-floor systems go down, it's not an inconvenience, it's a stopped production line and a direct hit to output.

Warehouse & Factory Floor Coverage

Metal racking, machinery and cavernous floor plans that swallow standard office WiFi, leaving handheld scanners and tablets dropping connection.

Unsegmented OT & IT Networks

Office IT and shop-floor machine networks sitting on the same flat network, so one compromised laptop can be one step away from your production equipment.

Why Manufacturers Choose Us

We Understand Shop Floor to Back Office

We support manufacturers running Sage 200, SolidWorks, AutoCAD and shop-floor ERP/MES systems, keeping the software that runs your production line, not just your office, patched, monitored and available.

We design and secure factory-floor wireless coverage that actually reaches across metal racking and machinery, and we segment office IT from production networks so a compromised laptop in the office can't become a compromised PLC on the floor.

Because a stopped production line costs far more per hour than a stopped email server, we prioritise manufacturing tickets accordingly and build resilience into the systems that keep output moving.

Milton KeynesTowcesterSilverstoneBrackleyBuckinghamshireUK-Wide Remote
Production-Line PrioritySub-15-minute response, prioritised for issues stopping production.
OT/IT Network SegmentationOffice and shop-floor networks properly separated and secured.
ERP & CAD UptimeInfrastructure built around the software your production relies on.
£
Fixed Monthly PricingOne predictable invoice, no surprise call-out fees.
Related ServiceIT Support & Helpdesk

Get clear guidance on key compliance frameworks

Dragonfly IT Ltd helps businesses in Northampton, Milton Keynes, and beyond maintain a strong security posture and excellent IT hygiene reducing breach risks while supporting compliance, insurability, and trust.

We don't hold these certifications ourselves we guide and support your organisation in achieving and maintaining them.

ISO 27001

Globally recognised standard for information security management systems demonstrating commitment to protecting data and managing risks effectively.

Cyber Assessment Framework (CAF)

NCSC's approach for essential functions and critical public sector services ensuring robust, risk-based cybersecurity controls.

Cyber Essentials

The UK government-recommended minimum cybersecurity standard for organisations of all sizes helping protect against common cyber threats.

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Skye · Digital ReceptionistOnline · Dragonfly IT

Hello, I'm Skye, Dragonfly IT's digital receptionist.
Ask me about our services, how support works, or how to get started.

Hello, I'm Skye, Dragonfly IT's digital receptionist. How can I help with your business IT today?
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